Terms & Conditions
Effective Date: 23 June 2025
Company: L’Atelier Saràf
Email: lateliersaraf@gmail.com
Welcome to the website of L’Atelier Saràf. These Terms and Conditions govern your use of our site and the purchase of products from us. By accessing our website or placing an order, you agree to these terms in full.
1. Company Information
L’Atelier Saràf is a jewelry brand based in Italy. We sell handcrafted jewelry products within the European Union and internationally via our e-commerce platform.
2. Use of the Website
By using this website, you agree that:
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You are at least 18 years old or using the site under the supervision of a parent or legal guardian.
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You will provide accurate and current information when creating an account or placing an order.
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You will not use the website for any unlawful or unauthorized purpose.
3. Product Information & Availability
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We strive to ensure all product descriptions, prices, and images are accurate.
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However, slight variations in color or design may occur due to screen differences or handmade nature.
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We reserve the right to modify or discontinue products at any time without notice.
4. Pricing & Payment
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All prices are listed in [EUR or your default currency].
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Payment must be made at the time of order via secure payment providers (e.g. Stripe, PayPal).
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We reserve the right to cancel any order due to pricing errors or suspected fraud.
5. Shipping
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Shipping costs and estimated delivery times are displayed at checkout.
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We are not responsible for delays caused by customs or courier services.
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Customers are responsible for providing accurate shipping information.
6. Returns & Exchanges
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Returns are accepted within 14 days of receiving your order.
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Returned items must be unused, unworn, and in original condition.
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Used items cannot be returned.
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Return shipping costs are the responsibility of the customer.
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See our [Return & Exchange Policy] for full details.
7. Intellectual Property
All content on this website, including logos, product images, designs, and text, is the property of L’Atelier Saràf and is protected by copyright and intellectual property laws.
You may not use, reproduce, or distribute any content without our prior written consent.
8. Limitation of Liability
We are not liable for:
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Any indirect, incidental, or consequential damages
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Losses due to delays, misdeliveries, or third-party service failures
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Allergic reactions or skin sensitivities (please review materials carefully)
Use of our products and website is at your own risk.
9. Privacy
We take your privacy seriously. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal data.
10. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of Italy. Any disputes will be subject to the exclusive jurisdiction of the Italian courts.
11. Contact
If you have any questions or concerns, you may contact us at: